Refund policy

We want you to have a pleasant experience when shopping with us, hence, we take your satisfaction and time seriously.

However, should you notice any damage or mistake on your order, please contact us at within 48 hours of receiving the package for us to make a correction.

For corrections, we will make 2 scheduled attempts to pick up from you at your convenience. However, after 2 pick up attempts, we will cancel the scheduled return and you may not be able to return the package to us anymore.

We do not process exchanges or refunds for products delivered in good condition. We would only make exchanges or issue a refund if:

1. The product came damaged

2. A wrong order was delivered

Note that products should be returned in original packaging and in an unused condition. If found otherwise, an exchange or refund will be declined.

We do not offer refunds on gift cards.

Kindly check the size guides, product descriptions and dimensions to enable you purchase the right product as we will not accept returns for these reasons and we reserve the right to deny returns or refunds for failure to read product information.